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Branding yourself. One customer at a time.



We want to tell you about a service we have used called Litmus. They provide a massive value to digital creatives working with web technologies, as their service allows us to test websites and marketing emails for bugs, saving our clients time and money. Most web companies and applications provide great service, but offer a very impersonal relationship experience. Not Litmus. To our surprise, we received in the mail a package containing a notebook, a handwritten note and a one month free referral card that can be given to one of our friends. This is building our trust for their brand because not only do they provide a very valuable app, they care enough about us as a client to reach out to us personally. Remember: Good Customer Service is the best form of Branding.


Benjamin Collins

Benjamin Collins

Benjamin Collins is the Co-Founder of Laughing Samurai. A perpetual optimist, aspiring yogi and postmodern family man, Benjamin is all about connecting people and ideas. If you'd like to contact him, you can do so via our contact page or read his blog:

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